Defect Management
Structured oversight and resolution of building defects during the critical post-handover period.
Guiding New Builds Through the Transition Phase
The first few years of a new development's life are critical. Identifying, tracking, and resolving building defects requires a systematic approach and persistent follow-up. Our Defect Management service provides the necessary structure to hold developers and contractors accountable, ensuring issues are rectified efficiently.
How We Manage Defects
Systematic Tracking
We implement robust logging systems to record every reported defect, categorizing them by priority and tracking their status through to completion.
Developer Liaison
Acting as the primary conduit between the Body Corporate and the developer, facilitating clear communication and setting expectations for rectification works.
Contractor Access
Coordinating site access for rectification teams, communicating schedules to affected residents, and minimizing disruption during the works.
Resolution Verification
Ensuring that claimed rectifications have actually been completed to an acceptable standard before signing off on the defect.
Advocating for Owners
Navigating the defect liability period can be frustrating for owners. We bring objectivity and persistence to the process, ensuring that legitimate defects are addressed under warranty, protecting the Body Corporate from assuming unnecessary future costs.
